Micromuse
Netcool/Precision
Realtime Network Discovery, Asset Discovery, and Fault Management
The Netcool/Precision product family provides enterprises and service providers with discovery, inventory, diagnosis, and advanced correlation
capabilities for layer 1, 2, and 3 networks. The Netcool/Precision product family delivers realtime monitoring and asset optimization, providing organizations with the network intelligence required to reduce capital and operational expenditures.
The Netcool/Precision product family delivers realtime monitoring and asset optimization, providing organizations with the network intelligence required to reduce capital and operational expenditures.
An integral building block of the Netcool suite, the Netcool/Precision family discovers, models and maps layer 1, 2, and 3 device-to device network relationships. Designed to help organisations improve reliability and visibility, the Netcool/Precision family builds and maintains a knowledge base of network connectivity, providing advanced fault correlation, fault diagnosis, and asset control. Realtime root-cause analysis enables operations personnel to quickly identify the source network faults and speed problem resolution. An accurate view of physical and logical network connectivity helps organizations to fully optimize asset utilization and realise greater return from network resources.
Netcool/Precision products include:
Business Benefit:
- Increase the availability and performance of critical business services.
- Reduce the mean-time-to-resolution (MTTR) of problems by isolating the root cause of network downtime right down to the node and port level. Quickly address problems before they escalate into outages.
- Free up more time for new service deployment and strategic business objectives.
- Gain complete asset visibility of unused ports and minimize unnecessary hardware investment. Reduce network overbuild and increase return-on-investment (ROI) by recovering capacity and physical assets that are currently lost in the network.
- Significantly reduce trouble tickets and customer calls to the service center by proactively identifying potential service affecting issues and automatically opening trouble tickets via gateways to help-desk applications.