News

Pirean to present security track at event for Tivoli user community

Pirean are delighted to be running the Security track at the IBM Tivoli User Group on the 26th May at IBM Bedfont Lakes.

The security track, consisting of four incisive sessions, will give an excellent opportunity to learn about customer, new technology and deployment experiences and will range from relatively high level considerations on the IBM Security Framework model through to detailed technical discussions and demonstrations covering real world implementation experiences. Each session will offer plenty of opportunity for feedback, questions and debate.

To register for the event, click here

To learn more about Pirean's involvement in the Tivoli User Group, click here

Access: One unveiled at Europe’s No.1 dedicated Information Security Event.

Pirean were pleased to exhibit for the first time at Info Security Europe. Held in London’s Earl’s Court, the event provided a showcase for leading IT Security solutions and services and drew thousands of attendees.

As part of what was an extremely successful event for Pirean, we officially launched Access:One to great customer interest and praise by Analysts. Providing a secure access management platform for Web applications, Access:One has been built from the ground up to allow organisations to create a unified and policy driven access control framework for web applications that reside within the firewall, externally hosted and out in the cloud.

To find out more, click here.

Pirean CEO, Stuart Wilson leads online discussion of Continuous Controls

On Thursday 22nd and Friday 23rd of April Stuart Wilson, CEO of Pirean featured on the InfoBOOM! Subject Matter Expert discussion slot. An e-community co-sponsored by IBM with CIO.com, infoBOOM provides access to peers, IBM experts, and thought leadership to the CIO and IT leadership community.

Invited to present on the theme of “Continuous Controls" Stuart provided participants with the benefit of his extensive experience in the Regulatory and Compliance space dealing with Blue Chip clients. Both presentation slots allowed for participants to ask questions and engage with Stuart for a first-hand view of the challenges in Regulatory and Compliance programmes and how to address them.

To find out more, click here.

CUL interview included in feature by Martin Courtney.

Pirean’s recent services for City University London has been brought into focus in a recent article for Computing Magazine. In the piece, Martin Courtney talks to IT leaders working in particularly challenging security environments about the tools and strategies they use to control what goes into and out of their core systems.

In discussing Single Sign-On, CUL development manager Bill Rafferty reveals how they met the challenge of providing up to 25,000 people with secure access to existing collaborative services and portals, thanks to Pirean and IBM Tivoli Software.

The article can be read online, here

World leading Tivoli business partner helps bring brings the excitement, education, and experience of the global conference to the United Kingdom.

Pirean is pleased to announce it's position as Premier Sponsor for Pulse Comes To You (UK).

Taking place at the Grange St Paul’s Hotel on 27th May, this year's event focuses on the benefits of adopting an Integrated Service Management approach and Pirean will be on hand to showcase an award winning portfolio of IBM Tivoli services and solutions to help business follow a ‘Smarter’ model for end to end IT Service Management.

"Being Premier Sponsor is a fantastic opportunity for Pirean to showcase our best of breed services and software to the UK audience who couldn't join us in Las Vegas," commented Pirean CEO, Stuart Wilson on the sponsorship."After our success at Pulse and recent recognition as the World's most accredited IBM Tivoli Business Partner we're excited to have the opportunity to get close to or UK audience at this prestigious location."

To find out more, and to register for the event, click here

...And the first and only European Partner to hold IBM Tivoli AAA status, across both IT Service and Security Management.

As one of Europe’s Leading IBM Premier Business Partners, Pirean are proud to announce their status as the world’s most certified IBM Tivoli Partner. According to Marti Lombardi, IBM Tivoli Technical Business Partner Enablement Manager, "As of the end of March 2010, Pirean is the most accredited Tivoli business partner in the world, based on the Tivoli Deployment Accreditation initiative that IBM Tivoli uses to assess the levels of expertise held within the company."

Pirean holds 14 of IBM's A, AA and AAA Tivoli Accreditations spanning Security and IT Service delivery and is the first and only European Partner to hold IBM Tivoli AAA status, the highest authorised level, across both IT Service and Security Management.

To find out more about Pirean's AAA Accreditations for IBM Tivoli Software visit here.

Pirean are delighted to receive the IBM Tivoli Business Partner Service Management Solution Award at Pulse 2010.

The award, presented by IBM Tivoli Software General Manager, Al Zollar and IBM Tivoli's Vice President of Worldwide Sales, Joao Perez to Pirean CTO, Mike Cartwright recognises the IBM Business Partner solution that uses Tivoli products to deliver smarter services and manage dynamic infrastructures for improved service, cost reduction and impermeable security management.

Working with a major UK Government Agency, Pirean's winning solution enables the organisation to take an accurate view of the entire IT estate, KPI reporting and SLA management to deliver an integrated approach to service management that links Incident, Problem, Change and Configuration through Tivoli Application Dependency Discovery Manager (TADDM), Tivoli Change and Configuration Manager Database (CCMDB) and Tivoli Service Request Manager (TSRM).

Speaking at the awards ceremony, Mike Cartwright remarked: "Through reviewing existing documented process and interviewing key personnel, from the Helpdesk manager to the Change Manager, we were able to review and document process in line with ITIL best practice, and by leveraging the integrated IBM portfolio, design a solution from a technology perspective to ensure that process was followed."

The winning solution includes customer specific customisations to each Screen within TSRM and CCMDB, as well as implementing workflows that guide the user through the defined service management process.

Pirean's leading Access Management solution validated for inclusion in IBM Tivoli OPAL.

Compliance:One, the Pirean solution for Identity and Access Management has successfully completed the 'Ready for IBM Tivoli' software validation for inclusion in the IBM Tivoli Open Process Application Library (OPAL).

This successful validation means that Compliance: One now carries the official 'Ready for IBM Tivoli software' mark.

Mike Cartwright, Pirean CTO said: "Over the past 3 years Pirean have invested in developing Compliance:One to ensure that it delivers added value to the IBM Tivoli security portfolio - this recognition from IBM demonstrates that working together we can deliver Enterprise Class solutions tackling the real challenges in Governance, Risk and Compliance Management."

Compliance: One has now been added to the growing list of validated Pirean solutions in the IBM Tivoli Open Process Automation Library, which can be viewed by clicking here.

Three more Pirean solutions validated for IBM Tivoli Open Process Automation Library.

Pirean is delighted to announce the inclusion of three more IT Service Management and Security solutions to the IBM Open Process Automation Library (OPAL), the comprehensive online catalogue directory of Tivoli integrations and solutions developed by IBM and IBM Business Partners. Inclusion in OPAL means the solution enables each solution to use the exclusive 'Ready for IBM Tivoli software' mark.

The newly-validated solutions are:

• Pirean Identity Manager Reconciler Tool developed to manage reconciliation in a large scale ITIM environment, with many defined ITIM services. The Reconciler tool allows 'on the fly' parallel reconciliations of ITIM services with many flexible configuration options and significantly reduces overall reconciliation times. For more details click here.
• Pirean TADDM Importer Tool a stand-alone Java application which enables configuration information contained within systems management software installations to be imported directly into the TADDM data centre model. For more details click here.
• Pirean TADDM CI to Asset Linker automates the identification and linking of related CI and Asset records within CCMDB according to customisable rules. Providing quick navigation between related Asset and CI data. For more details click here.

Pirean is pleased to announce that their Compliance: One solution has been published to the IBM Global Solution Directory

Implemented as an extension of Tivoli Identity Manager, Compliance:One provides an interface for business users to take control of Identity and Access Management, enabling them to address industry regulations and governance requirements across even the most complex environments.

The Global Solutions Directory is the IBM repository of Business Partner packaged solutions, Pirean's ongoing involvement represents our industry leading commitment in enhancing and complimenting the IBM Tivoli Software portfolio.

For more details on this solution, click here.

Pirean to exhibit at Europe's No.1 Information Security Event.

Pirean is pleased to confirm its presence at Infosecurity Europe from 27-29 April 2010 at London's Earls Court. An essential event for organisations looking to safeguard and grow their business, 'InfoSec' showcases solutions from information security professionals who are addressing the Security challenges of today whilst preparing for those of tomorrow.

As one of Europe's Leading IBM Premier Business Partners, Pirean will be showcasing the very latest solutions to get the most from budgets and optimise security technologies, processes and resources.

Pirean can be found at stand K44. We look forward to seeing you there.

Pirean partners with IBM for nationwide launch of best-of-breed IT Service platform for mid-sized business.

October 15th sees the nationwide launch of IBM Tivoli's Foundations Software Appliances platform, and to celebrate Pirean are partnering in organising and delivering briefings across the United Kingdom.

Designed specifically for mid-sized business, IBM Tivoli's Foundations platform saves mid-sized business time and money through a single solution which implements best-of-breed IT Service Delivery capabilities and maximizes business performance.

The day sees Pirean running two essential briefings, the first at London's Royal Opera House in the morning a networking event scheduled at Edinburgh's prestigious Glasshouse Hotel in the evening.

NEWS UPDATE:

Click hereTo view photos from the events.

Pirean is pleased to announce 'Diamond' sponsorship of IBM Pulse 2010, the premier Service Management event.

Pirean's commitment to Diamond sponsorship, the premier level of partnership at the event, means that the company will have the very highest profile across every aspect of the conference and will be giving two 60-minute breakout sessions.

Held in Las Vegas at the MGM Grand Hotel from February 21-24, the theme of this years Pulse extends IBM and its partners commitment to a 'Smarter Planet' highlighting how IBM Service Management can create business opportunity in a smarter, flatter world.

Join us for the Premier Service Management event and help build a smarter planet!

Pirean debuts as highest ranked IT Services Company in The Sunday Times Microsoft Tech Track 100.

Pirean has today debuted as the highest placed IT Services Company on The Sunday Times Microsoft Tech Track 100 annual league table of Britain's fastest-growing private tech companies.

Pirean, placed 17th overall on a sales increase of 96% a year through 2006 to 2009. One of Europe's Leading IBM Premier Business Partners and the only firm in the UK to have been awarded IBM Tivoli's AAA Accreditations across both IT Service Management and Security.

'We are proud to have been recognised in such a prominent position in Tech Track and believe it reflects our approach to Solution Delivery, an approach which is valued highly by our clients.' comments Stuart Wilson, Managing Director.

Although around a quarter of the firms listed in this years Tech Track list are IT services or software developers, only 2 made it into the top 20. 'In a competitive industry like IT Solution Delivery, you grow through good customer service and by delivering results,' explains Mike Cartwright, CTO for Pirean, 'Some of the projects we undertake are pretty unique and require novel, innovative approaches. Our staff are truly experts within their respective fields and successfully delivering complex projects is a way to quickly build a name for yourself in what is a relatively small community of specialists.'

Pirean pick up the Challenge and Division 2 trophies in the 2009 Equinix Silicon Cup.

Pirean entered an award winning weekend by picking up two trophies in this week's Equinix Silicon Cup - winning both the Challenge and Divison 2 trophies.

Since the first event in 2000 it has grown to include more than 400 competitors and continues to attract more companies that join those that have taken part regularly over the years. The 2009 event took take place on the 17-18 September in Cowes on the Isle of Wight (England).

Skipper Rob Macgregor (a Principal Consultant of Pirean's security practice) said "I was so impressed with the teamwork and can-do attitude of the Pirean crew. Coming into the event most of them were complete novices, but by the end of two days they were working like a well-oiled machine and pulling off manoeuvres that a professional crew would be proud of".

Click hereTo view photos from Team Pirean's incredible performance.

Pirean Compliance: One is selected as a Finalist for Best Information Security Product in the 2009 BCS and Computing IT Industry Awards.

Pirean are pleased to announce that their industry leading solution for logical access and compliance management, Compliance: One, has today been selected as a finalist in the Best Information Security Product Of The Year at the BCS and Computing awards.

With over 400 entrants across 25 categories, Pirean have gone through the initial judging process and will face an interview with expert judges drawn from across the industry in early October. The winners will be announced at a gala dinner at the Battersea Park Events Arena on 12 November.

David Clarke, BCS CEO said: "I'm particularly pleased to see so many entries and of such high quality in these difficult economic conditions; it reinforces the importance of IT in delivering business and social benefit. Our Awards are central to our drive to create the IT profession. The winners, which will be announced in November, represent the very best in professionalism, innovation and implementation from which other organisations can learn."

An essential hub for Scottish business

Pirean are pleased to announce the opening of our Scottish office in the heart of Edinburgh. In addition to providing an accessible first point of contact for Scottish business, Pirean's new office provides a local centre of excellence across IBM Tivoli Software's IT Service and Security Management portfolios.

The office will hit the ground running with preparations for IBM and Pirean's nationwide launch of the Tivoli Foundations Software Appliances on October 14th, when the team will be hosting a high profile briefing at The Glass House, Edinburgh.

Pirean are pleased to announce another solution published to the IBM Global Solution Directory

The Global Solutions Directory is the IBM repository of Business Partner packaged solutions, Pirean's ongoing involvement represents our industry leading commitment in enhancing and complimenting the IBM Tivoli Software portfolio.

The number of services within an organisation, and array of application or project based approaches to implementing security, typically results in inflexible security solutions - and a significant support and maintenance workload.

This application delivers centralised access control for all of your WebSphere applications - flexible enough to support application specific authorisation requirements, multi-level authentication and intelligent workflow based user validation.

Once the application has succeeded in completing the appropriate authentication service, it will extract additional information from a range of sources, such as Active Directory, LDAP Servers or external Databases. This additional data will be associated with the current user's session and used later to drive access control decisions and personalisation within the chosen Business Application.

Providing an intuitive web based configuration interface, security components such as two factor authentication become simple building blocks for the security layer that can be quickly rolled out across the application landscape.

From a compliance perspective, the securely signed application logs provide a view of access across the WebSphere application estate.

Pirean are pleased to announce another solution published to the IBM Global Solution Directory

The Global Solutions Directory is the IBM repository of Business Partner packaged solutions, Pirean's ongoing involvement represents our industry leading commitment in enhancing and complimenting the IBM Tivoli Software portfolio.

For more details on this solution please follow this link: TADDM Importer Tool

Pirean are pleased to announce another solution published to the IBM Global Solution Directory

The Global Solutions Directory is the IBM repository of Business Partner packaged solutions, Pirean's ongoing involvement represents our industry leading commitment in enhancing and complimenting the IBM Tivoli Software portfolio.

For more details on this solution please follow this link: TADDM CI to Asset Linker

Pirean to sponsor the 'Best IT Strategy of the Year 2009' award

Pirean are proud to announce their sponsorship of the 'Best IT Strategy of the Year' award at the 2009 BCS & Computing UK IT Industry Awards.

This is the first year of the new venture merging the BCS IT Industry Awards and Computing Awards for Excellence - creating a platform for the entire IT profession to showcase and celebrate best practice, innovation and excellence.

Being no stranger to receiving awards, Pirean are looking forward to recognising the company that has risen to meet the challenging economic conditions in a way that continues to meet their business goals and strategic objectives, no mean feat in these market conditions.

The awards ceremony takes place at the Battersea Park Events Arena on 12th November 2009 and promises to be a memorable evening.

Pirean present security track at event for Tivoli user community

Pirean joined the Tivoli User Group at IBM Southbank to share knowledge and discuss issues and solutions with some of Tivoli's diverse user base.

Heading up the security track for the day was Colin Miles, Pirean's Security Practice Lead:

"Pirean were delighted to have the opportunity to lead the first ever Security track at this year's Tivoli User Group meeting. The sessions throughout the day gave us an excellent opportunity to share experiences with a number of customers who had a wide range of interests touching different parts of the IBM Tivoli Security portfolio of solutions. Discussion on the day included input from a combination of experienced customers with mature security solution implementations, clients currently engaged on new deployment projects - through to some interested parties who were just keen to find out more about the capabilities of some of the solutions in the spotlight.

The security focussed sessions for the day took in a range of subject material, from relatively high level considerations on the IBM Security Framework model (and the future direction of the product portfolio), through to detailed technical discussions and demonstrations covering real world implementation experiences of solutions for Identity and Access Management. Additionally, we particularly valued the opportunity to engage in debate with customers around specific concerns for IT governance, risk and compliance - with much interest in the shared discussions where we were able to consider the alternative approaches available to address some of the common issues experienced in today's challenging economic climate."

Pirean contributing to a smarter, greener planet.

Pirean Chief Technology Officer, Mike Cartwright will be representing the company in Rome this week at the IBM Tivoli Service Availability and Performance Management Business Partner Advisory Council (SAPM BPAC).

The BPAC will provide a forum for discussion around some key topics including IBMs vision for a Smarter Planet and continued focus on Energy Management.

The event runs across the 7th and 8th of July.

Providing essential insight into IT Security Management.

Pirean and IBM are presenting 4 essential security workshops in partnership at the Tivoli User Group event in London this month.

Consisting of leading business partners and Tivoli customers, the Tivoli User Group offers a forum whereby users of IBM Tivoli products and solutions can come together to meet and learn from one another's experiences.

The 4 workshops represent the entire IT Security Management strand for the day - testament to Pirean's exceptional reputation in this field. Other strands include, Enterprise Management, Availability, storage and Tivoli Workload Scheduler.

The event will be held at IBM Southbank on Thursday 9th July.

Compliance: One recognised for outstanding Service Management.

IBM have recognised Pirean's Compliance: One solution at their prestigious 2009 Beacon Awards.

The awards ceremony took place in New York City's Times Square where Pirean were announced as a finalist in the 'Outstanding Service Management Tivoli Solution' category. The event, a key date in the IT Service Management Industry, recognises outstanding delivery of value and innovation to clients by IBM Business Partners.

Pirean were pleased to be invited to attend the IBM Tivoli Software, zSeries Business Partner Advisory Council held in Paris.

The only UK business partner in attendance, the event provided an interlock for key industry figures to meet with IBM Executives and discuss product strategy and futures.

Pirean were pleased to be invited to attend the IBM Tivoli Software, Security Business Partner Advisory Council held in London.

One of only 3 European business partners, the event provided an interlock for key industry figures to meet with IBM Executives and discuss product strategy and futures.

Pirean open a gateway to the US market.

Pirean are pleased to announce the opening of our US centre of operations in Boston, Mass.

Complementing our UK operations, the Boston office provides a first step in establishing Pirean Inc, a US subsidiary company to provide local support for Pirean's growing presence in North America.

Establishing a centre of excellence across IBM Tivoli Software's IT Service and Security Management portfolios, Pirean's US operations allow Pirean to provide a local focus for the US market.

Pirean DNM unveil 'The BIGcorp Chronicles'.

Pirean DNM, the design and communications wing of Pirean have launched episode one of 'The BIGcorp Chronicles'.

The first in a series of web-based comicbooks, The BIGcorp Chronicles follow the extraordinary adventures one IT support team as, with the help of Pirean and IBM Tivoli Software, they endeavour to keep the fictional 'BIGcorp' running in the face of the latest IT Service and Security Management challenges.

Click here to visit the BIGcorp Chronicles

Pirean were excited to attend and be the only business partner selected to speak at the prestigious IBM Tivoli Software Pulse Comes To You event.

You can see highlights from the day (including details on the presentation made by Mike Cartwright, Pirean CTO) online at IBM's Website here.

Pirean are pleased to announce another publication for registered users to download for free.

For more details on this download please follow this link: Managing Risk During Change

Pirean are pleased to announce another publication for registered users to download for free.

For more details on this download please follow this link: Monitoring and Managing Windows Virtual Environments

Pirean were pleased to sponsor and present at the European IBM Tivoli Software Security User Group in Stockholm.

Pirean are pleased to announce another solution published to the IBM Global Solution Directory

The Global Solutions Directory is the IBM repository of Business Partner packaged solutions, Pirean's ongoing involvement represents our industry leading commitment in enhancing and complimenting the IBM Tivoli Software portfolio.

For more details on this solution please follow this link: Pirean SMBUS

Pirean are pleased to announce another solution published to the IBM Global Solution Directory

The Global Solutions Directory is the IBM repository of Business Partner packaged solutions, Pirean's ongoing involvement represents our industry leading commitment in enhancing and complimenting the IBM Tivoli Software portfolio.

For more details on this solution please follow this link: Pirean ITIM Reconciler Tool

Pirean are pleased to announce another publication for registered users to download for free.

For more details on this download please follow this link: IBM Tivoli Performance Analyzer Overview

Pirean were pleased to be invited to attend the IBM Software Groups Mid-Market Advisory Council in Palisades, New York.

As a key IBM Tivoli Software business partner, the event provided an interlock for key industry figures to meet with IBM Executives and discuss product strategy and futures for the mid-market.

Pirean were pleased to be invited to join the committee of the UK Tivoli User Group

Representing skills across both IBM Tivoli Service Management and Security Software, Pirean enjoy a seat alongside industry experts and IBM customers in building a user community for the continued support and development of IBM Tivoli Software.

Pirean are pleased to announce another publication for registered users to download for free.

For more details on this download please follow this link: IBM Tivoli Enterprise Console Upgrade Evaluation - What to Consider When Planning Your Migration

Pirean DNM, Pirean's Design and New Media wing provide a new-look for the company web site.

Pirean attend IBM Pulse 2009, Las Vegas.

Hosted at the MGM Grand in Las Vegas, Pulse is the annual IBM Service Management event for industry analysts, technical experts and leading IBM business partners.

Attending business partner advisory councils, customer advisory councils and IBM executive sessions Pirean were there to ensure continued success as market leaders in services for IBM Tivoli Software.

Pirean are pleased to announce the publication of two news articles in the IBM Tivoli customer newsletters.

To read Andy Bentley's article 'TEC to Netcool Migration' in IBM's Tivoli Enterprise Console Newsletter click here.

To read 'Tivoli Application Discovery Dependency Manager', by Paul Waterhouse in IBM's Service Management Newsletter Click here.

Pirean are pleased to announce another publication for registered users to download for free.

For more details on this download please follow this link: Tivoli Enterprise Console to Netcool Migration

Pirean are pleased to announce another publication for registered users to download for free.

For more details on this download please follow this link: IBM Tivoli Application Discovery Dependency Manager - Making Sense of the Whispering Gallery

Communicating through Design and New Media

Pirean are proud to announce the formation of Pirean DNM, a Design and New Media capability aimed at providing communciations services both internally and to external customers. The birth of the new division of the company comes about as a direct result of growing demand from Pirean customers for messaging, training and usability services to compliment deployed IT Service and Security management Solutions with resources for change integration.

As well as handling all of Pirean's marketing and communications requirements, Pirean DNM will enable customers to engage their audience through accessible and engaging corporate messaging, campaign management, training development and delivery.

To find out more about Pirean DNM, click here.

Increased capacity for company headquarters in Hampshire.

Recent renovations to the Pirean head offices in Fareham, Hampshire have seen the company headquarters double in size. With increased space for development and consulting teams and the introduction of new facilities for secured outsourced support and managed service delivery the company increases its capacity and its commitment to market-leading services for IT Security and Service Management

Pirean present at Tivoli Software User Group, IBM Bedfont.

Pirean introduce a new breed of managed services and support.

Building on a successful platform for outsourced support Pirean have introduced Solution Assured, a complete support portfolio providing high quality expertise on demand and cost-effective managed services.

For more information visit www.pirean.com/MadeToMeasure

Pirean attend the IBM Business Partner Advisory Council in Brussels.

Recognised to AA and AAA standards across leading IT Service and Security Management solutions.

Pirean have been awarded AAA accreditations in IBM Tivoli Identity Manager and Tivoli Monitoring, with a further AA accreditation in Tivoli Composite Application Manager for Response Time Tracking. These awards further validate Pirean's growing reputation for delivering the most effective IT Service and Security Management solutions to enable business vision.

Pirean have today achieved IBM's AA standard accreditation for Tivoli Composite Application Manager for Websphere.

The award validates Pirean's technical expertise in ITCAM and further highlights the company's expertise in the most effective market-leading Service management solutions.

Pirean are delighted to receive IBM Tivoli's 2008 Business Partner Innovation Award for the SMBUS.

The SMBUS is designed to bring together the information from your enterprise management solution to raise incidents within your Service Desk, based on truly accurate system status information. Historically this integration relied on scripted solutions that prove to be complex, ungainly, time consuming to manage and provided limited functionality. As organisations of all sizes embrace IT Service Management, the ability to intelligently integrate the IBM portfolio with the Service Desk function is a key requirement - whether your organization has a simple IBM Tivoli Monitoring implementation, or has deployed a number of products in order to realize your strategic goals.

Al Zollar, General Manager of IBM Tivoli Software, presented the award to Pirean during an award ceremony at this year's Pulse '08 event in Florida. The international award recognizes visionary Business Partners leading the charge in exploiting IBM Service Management and Tivoli capabilities in innovative leading edge exciting ways, fostering new innovation and cutting edge solutions.

The SMBUS, with its user friendly GUI, has been specifically designed to provide businesses with an intelligent automated process to raise tickets within the Service Desk - based on accurate up-to-the moment system status data taken directly from your monitoring systems -but without requiring any modifications to the monitoring tool itself.

Protecting the service desk from event flooding, and understanding the relationship between event and incident, the event can clear and reoccur without creating multiple tickets. The solution protects the Service Desk, and increases the level of detail provided in an incident through the intelligent filtering, embellishment and processing of events.

For more information visit www.pirean.com/SMBUS

As part of an ongoing strategy for growth, Pirean have announced today the opening of a new office in London's prestigious One Canada Square building in the heart of Canary Wharf, Europe's centre for Financial Markets.

"As we continue to partner with the Europe's leading banks - a Canary Wharf office is an obvious choice." commented Stuart Wilson, Managing Director ."Close to London's City Airport, this presence provides excellent links to our European clients. Our Canary Wharf presence gives our London customer's an assurance that they're dealing with a local company who can quickly adapt while remaining flexible - providing a service which is second to none in today's market place."

Providing a sister office to Pirean's headquarters on the South Coast, the new location makes Pirean easily accessible to global organisations at a time when market conditions are leading companies in search of increased regulatory control. With its breadth of experience in automation, security and compliance, Pirean are ideally placed to help companies shape an all-encompassing control strategy. For more details, contact:

Pirean, 29th Floor, One Canada Square, Canary Wharf, London, E14 5DY