But the best service management solutions are often expensive to purchase and resource heavy to implement. These restrictions mean many organisations either can’t afford the best solutions for their needs, or lack the expertise to integrate them effectively.
Pirean enable organisations to utilise leading service management solutions through a ‘Software as a Service’ model. This enables organisations looking for improved performance to realise a cost effective model for improved service, compliance and business intelligence without substantial re-investment or internal change of IT. Pirean can manage every networking, hardware and software application either within our own data center to ensure a single, centralised source for business performance or in-house.
Pirean’s service management outsourcing services enable all the benefits of a properly applied service management solution:
Pirean’s Service Management outsourcing solutions can be delivered as either managed services or through outsourced helpdesk support and application development. We can work with businesses to define their specific service management requirements, and commit to delivering them through our own Solution Assured Service Level Agreement.
Organisations realise major benefits from Pirean’s service management outsourcing model. Utilising our own S3 Service Management maturity roadmap we define and deliver a complete range of solutions that ensure core service management challenges are met through best practice and market leading solutions.
Pirean’s Service Management outsourcing model delivers real business benefit:
Pirean’s outsourcing services remove the burden of design, purchase, management and maintenance to offer a centralised resource for the entire range of service management needs. Delivered either through our own data center or our expert support and development teams, Pirean’s service management outsourcing model guarantees integrity, availability, knowledge and support through an offering that is both reliable and cost effective for organisations of all sizes.
Pirean’s commitment is to maintain and grow the most comprehensive solutions for real world service management. Working with our consultancy teams and leading partnerships we ensure access to the most reliable and innovative solutions and an optimised infrastructure to ensure effective service.