Links in this Section
Below is a listing of all of our archived blog entries.
Classifying and choosing a Federated Identity Management approach
In this article, Pirean Security Consultant Stephen Williams discusses why different Federated Identity Management approaches exist in the marketplace and why it is important that an organisation fully understands their own business environment, existing relationships and partners before they select a Federated Identity Management solution.
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Challenges and Approaches for Cloud Based and Virtualised Environments
In this article, Pirean Security Consultant Stephen Williams outlines some of the current challenges in extending service hosting platforms to the Cloud.
This post was originally published as part of IBM's Tivoli User Community 'Community Focus' section on Cloud and Virtualization.
ITSM and the Cloud - Challenges and Opportunities
In this article Andy Bentley discusses some of the ways in which the shift toward Cloud computing affects business service monitoring: how the focus on what you can and should monitor changes as you move up the cloud technology stack, and how Pirean's experience and the capabilities of the Tivoli suite make us the perfect partners to do just that.
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Realising an ITIL aligned Service Desk
With hundreds of Software vendors offering ITIL Compliant Service Desks, and each promising 'out of the box' solutions, organisations very quickly find themselves in a feature vs. cost discussion, releasing Requests to Tender based on functional requirements and progressing to proof of technologies. The best approach to realising an ITIL aligned service desk is to start with a business process workshop not a product demonstration.
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Take another box off the shelf
We have a lot to thank Apple for, introducing the world to the ‘App’ and Google have wasted no time in making sure ChromeOS has its share of apps available. Microsoft are doing a fine job promoting the Cloud through their ‘to the cloud’ commercials and Google looks set to lead the way with a Cloud based Desktop.
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ITIM Custom Participants Explained
In this article, Stephen Swann describes the code necessary to make use of custom participants in ITIM workflow and reveals the power they provide.
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Scalable Monitoring For Cloud Solutions
Whilst cloud computing is a viable alternative to expanding an existing data centre, the organisation will subsequently face the challenge of ensuring continuity in terms of enterprise wide visibility.
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BSM and the Deepwater Horizon disaster.
While the consequences aren't nearly so serious, there are parallels to be drawn between Business Service Management practices and the various failings that contributed to the Deepwater Horizon disaster. This post discusses the potential issues and suggests a few simple rules to mitigate the effects.
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Unlocking the value of persisted user data using Pirean’s Access: One
In this article, Pirean Security Consultant Stephen Williams discusses how organizations can increase the value they receive from the user data they manage and how Pirean's Access: One can be used to facilitate this whilst also reducing the need for data synchronization processes and strengthening access management controls.
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Self-Service - Improving customer service, while reducing cost
In this article Pirean consultant Gilles Mahout explains how The Self Service module of Tivoli Service Request Manager (TSRM) can help introduce significant cost and resource savings to the organization by both enabling customers to report their issue direct to the correct resolver group and processing more services without expanding the Help Desk team.
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Adapting to a changing IT landscape through the adoption of Cloud technologies
In this article Pirean Security Consultant Stephen Williams discusses how organizations can adapt to an IT service industry that is under enormous change through the usage of Federated Identity Management and Cloud technologies. Using these technologies organizations can adapt to new industry challenges and respond with smarter, more efficient and more personalized IT services.
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Establishing a federated Global Service Desk
Pirean CTO, Mike Cartwright looks at the challenges of bringing together multiple service desks via a Global Service Desk to ensure that the right incidents are forwarded to the right center of expertise.
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The benefits of Attribute Based Access Control and XACML over Role Based Access Control
Pirean Security Consultant Stephen Williams explains why RBAC is inflexible and may reduce an organisation's ability to implement fully effective identity management controls in the modern business environment - and shows how ABAC can significantly reduce these difficulties.
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Smarter Solutions for Cloud Security
Pirean CTO, Mike Cartwright outlines why Pirean's Access: One is the logical solution for organisations looking to deploy authentication beyond the traditional data centre model.
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Cloud causes blue sky thinking
Pirean CTO Mike Cartwright provides an overview of IBM's Service Delivery Manager (ISDM), an innovative new solution to help organisations provision a private cloud.
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Java EE Single Sign-On for ITIM
In this article, Principal Security Consultant Rob Macgregor looks at how to implement your own java Single Sign-On plug-in for IBM Tivoli Identity Manager.
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Security should not inhibit cloud adoption
Pirean CTO, Mike Cartwright addresses popular misconceptions about securing a cloud environment and outlines how organisations can extend much of their existing security infrastructure to embrace 'on demand' computing power, without compromising the keys to the kingdom.
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Welcome to the Pirean Weblogs
Welcome to the Pirean weblogs - a forum for our consultants and subject matter experts to share their insight and guidance to help you and your organization move forward.
(Read Post)Securing Lotus Connections With Tivoli Access Manager
Lotus Connections and Tivoli Access Manager can happily co-exist but the integration guides available are merely jigsaw puzzles with a few pieces missing. In this article, Pirean Security Consultant Stephen Swann helps you to find the missing pieces.
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