Pirean's Managed Services and Solution Assured portfolio provide a cost-effective and simple way to manage mission-critical systems and ensure quality of service through the outsourced management of your IT infrastructure.
Delivered in partnership with IBM, we ensure a better return on your investment through our portfolio of services - recognised as some of the most innovative solutions in the market today.
Through a complete support portfolio that ranges from the outsourced helpdesk, upgrade assistance and vacation cover to strategic planning, Solution Assured provides high quality expertise on demand, freeing up your budget to focus on driving your company forward.
Solution Assured services are delivered through two cost-effective routes, ensuring that you get the most from your infrastructure, providing stability; taming costs and ensuring your solution works for you and your business:
- Existing IT business and support infrastructures can re-align, extend or introduce services across the enterprise.
- Dynamic enterprises can facilitate temporary or long-term growth without the expense and effort required to implement an internal support function.
Spotlight: Solution Assured for IBM Tivoli Software
Launched in 2005, Pirean's Solution Assured Support and Tailored Management Services offerings for IBM Tivoli Software underwrite some of the World's largest Tivoli implementations.
With a ‘Triple A’ accredited capability across the IBM Tivoli Software suite, Pirean provide a complete portfolio of outsourced support, bespoke development and consultancy services for IBM Tivoli Service Management and Security Customers. From outsourced day to day management and helpdesk services for complex IBM Tivoli environments to the provision of a fully managed service, Pirean remain the choice of experts for outsourced support and value add maintenance.
Whether you need assistance with IBM Tivoli Software for the mainframe (from Omegamon to zSecure) - IT Service Management (from Netcool and TBSM to TSRM and TPM) or Tivoli Security (from TIM and TAM to TSIEM) - Pirean offer a partnership based approach to support which is recognised worldwide as second to none.